Privacy Policy

Last updated: July 15, 2026

At Bruno, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.

1. Information We Collect

Account & contact details — name, email, phone number, shipping and billing address you provide when creating an account or placing an order.
Order information — items purchased, payment method (we do not store full card numbers), and delivery details.
Uploaded content — designs, images, or files you upload for the "My Design" feature.
Usage data — pages visited, device type, approximate location (from IP), and interactions with the site, used to improve performance and detect fraud.
Cookies — small files stored on your device to keep you signed in, remember your cart, and measure site performance.

2. How We Use Your Information

Process and deliver your orders, including sending invoices and shipping updates.
Provide customer support and respond to enquiries.
Personalize your experience (e.g. currency, recommended products).
Detect, prevent, and investigate fraud or abuse.
Send marketing emails only if you opt in — you can unsubscribe at any time.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We share it only with:

Payment processors, to complete transactions.
Shipping and warehouse partners, to fulfil your order.
Email and hosting providers that run our site infrastructure.
Authorities, when required by law.

4. Data Retention

We keep order and account records for as long as your account is active or as required to comply with tax, accounting, and legal obligations. You can request deletion of your account at any time.

5. Your Rights

Depending on your country, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain processing.
Withdraw consent for marketing at any time.
Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details on our Contact page.

6. Security

We use industry-standard encryption in transit (HTTPS) and restrict access to personal data on a need-to-know basis. No system is 100% secure, but we work continuously to protect your information.

7. Children

Bruno is intended for customers aged 16 and above. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will always reflect the latest version.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out via our Contact page.